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Return Policy

Return policy for prints: We guarantee you will love the quality of your Kent Faulkner print. Every Kent Faulkner canvas print is custom made to order. If for any reason you are not completely satisfied with your purchase, please contact us within 30 days of delivery to start your return or exchange.

Exchanges The full amount paid for your item, including shipping, will be applied as a store credit to your Kent Faulkner account. There is no cost to you to return the original item, and you can take your time selecting a replacement piece because your store credit will not expire. After30 days of receipt of your order we are unable to process exchanges.

Refunds If you prefer a refund, the amount paid for your item (not including shipping) will be refunded to your original payment method. There is no shipping cost to return the original item. After 30 days of receipt of your order, we are unable to process any returns. The workmanship of your canvas is guaranteed for 1 year. Color Differences-Please note that due to differences in monitors, the colors you see on your computer screen may be slightly different than the print you receive. We print colors true to the artist’s specifications and cannot alter the original artwork. 

How do I start the return or exchange process? We offer a unique return process to make it quick and easy to exchange or refund your order. Do not discard or mail back your item until you receive further instructions. To get started on your return, please contact us.